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Only at ARLENE - BIG POINTS of Loyalty Program rewards to all shoppers!

Q1: How does the loyalty programme work?

1.        Reward points are awarded for all payments made via

2.        For every RM10 spent, you will receive 1 Reward Point.

3.        i.e. RM50 spent, will get 5 Reward Points that equal to RM5, which can be utilised as discount on you next order.

4.        You can convert your Reward Points to a coupon code at any time

5.        Simply apply the coupon code to your next order and it will automatically deduct from your order total

6.        Coupon codes are valid for 1 year only.

7.        Important - Rewards points awarded to Online Purchase Only

To convert your Reward Points to a Coupon Voucher:

1.        Click on “My Account” on the top left hand corner. 

2.        Then, click on "My Loyalty Points" to see a summary of available Reward Points. 

3.        Right below the table, click on "Transform my points into a voucher of...". 

4.        A coupon code will be issued and you can now apply this code to your next purchase at

Q2: How do I apply my store credit code?

On the 'Shopping Cart Summary' page (as shown below), you will see the 'voucher code' column. Just type the code into the column and click 'Add'. The total amount will automatically be deducted and you can proceed with payment.